Shopping Information

Do you offer international shipping?

Currently, we only ship within India.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS.

What is the estimated delivery time?

Delivery typically takes 5-7 business days, depending on your location.

Can I change my shipping address after placing an order?

You can change your shipping address within 24 hours of placing the order by contacting our customer support.

Do you offer gift wrapping services?

Yes, we offer complimentary gift wrapping on all orders.

How do I know if an item is in stock?

All available items are marked as “In Stock” on the product page. If an item is out of stock, it will be indicated accordingly.

Payment Information

What payment methods do you accept?

We accept credit cards, debit cards, UPI, and net banking.

Is it safe to use my credit card on your website?

Yes, we use secure encryption to protect your payment information.

Can I pay via Cash on Delivery (COD)?

Unfortunately, we do not offer Cash on Delivery at this time.

Will I receive an invoice for my purchase?

Yes, an invoice will be sent to your email once your payment is processed.

Are there any hidden charges or taxes?

No, all prices are inclusive of taxes, and there are no hidden charges.

What should I do if my payment fails?

If your payment fails, please try again using a different payment method or contact our customer support for assistance.

Orders and Returns

Can I cancel or modify my order after placing it?

Orders can be canceled or modified within 24 hours of placement. After that, changes are not possible.

How will I know if my order is confirmed?

You will receive an order confirmation email once your order is successfully placed.

What if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us within 48 hours of delivery, and we will assist you.

How can I check the status of my order?

You can check the status of your order by logging into your account and visiting the “Order History” section.

hat is your return policy?

We do not accept returns as all sales are final. However, if there is an issue with your order, please contact our support team.

Can I exchange an item for a different one?

Unfortunately, we do not offer exchanges. Please ensure you select the correct item before placing your order.